How satisfied were you with the design consultation process?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How well did we listen to your needs and preferences during the consultation?
Excellent
Good
Fair
Poor
Did the design proposal meet your expectations?
Yes, exceeded expectations
Yes, met expectations
Somewhat
No
Do you feel the proposed lighting design added value to your property?
Yes
Somewhat
No
How easy was it to schedule your installation?
Very Easy
Easy
Neutral
Difficult
Very Difficult
How would you rate the communication from our office team?
Excellent
Good
Fair
Poor
Was the timeframe for your installation reasonable?
Yes, perfectly reasonable
Somewhat reasonable
No, it could have been better
How professional and courteous was the installation team?
Very Professional
Professional
Neutral
Unprofessional
Was your property treated with care and respect during the installation?
Yes, completely
Somewhat
No
Were the instructions for operating/maintaining the lighting system clear?
Very Clear
Clear
Neutral
Unclear
Did you receive adequate information about the annual maintenance program we offer?
Yes, fully informed
Somewhat informed
No, I didn't receive information
How confident are you in reaching out to us if you have issues or questions about your lighting system?
Very Confident
Confident
Neutral
Not Confident
How satisfied are you with the final outcome of your outdoor lighting system?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Would you recommend Northwest Outdoor Lighting to friends or family?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
If you could change one thing about your experience with us, it would be?
Do you have any additional comments or suggestions for us?
Submit